Privacy Policy

Last Updated: October 2026

At Berkshirelegwear (accessible via https://berkshirelegwear.com), this policy explains what personal information we collect when you visit or order, what we do with it, who we share it with, and the choices you have about it.

Buying a pair of pants should not mean handing over more about yourself than the order needs. We collect what it takes to ship the parcel, answer your email and keep the site working, and we keep it only as long as those jobs require.

By using our website, you agree to the practices below. If a privacy question is not answered here, email us at [email protected] and we will be glad to help.

Privacy at a Glance

Item Details
What we collect Name, email, shipping and billing address, order details, basic device data
Why To fulfill orders, answer messages, and keep the site working
Who sees it PayPal, the carrier, and the providers that host and run the site
Sold to anyone Never
Kept for Order records 7 years; contact messages 12 months
Your rights Access, correction, deletion, and marketing opt-out by email

1. Information We Collect

When you order, we collect your name, email address, shipping address and billing address, the items you bought, and the order total. Payment details are entered on PayPal's pages and never reach our systems. When you email us, we keep the message and your reply. When you browse, our hosting records your IP address, browser type, device type and the pages you visit, the way almost every website does.

2. How We Use It

We use your information to process and ship your order, send order and shipping emails, answer your messages, handle returns and refunds, detect fraudulent orders, meet tax and record-keeping obligations, and understand which pages are working so the site can be improved. We never sell, rent or trade your personal information to anyone.

3. Who We Share It With

Your information is shared only with the parties needed to run the store: PayPal, to process payment; USPS, UPS or FedEx, to deliver the parcel; the companies that host the site, send our email and keep our records; public authorities where the law requires it; and, if the business were ever sold, the buyer, who would be bound by this same policy.

4. Cookies

The site uses cookies to keep items in your cart, remember your preferences and measure traffic. What each cookie does and how to control it is explained on our Cookie Policy.

5. How Long We Keep It

Order records, including the name and address on each order, are kept for 7 years to meet tax and accounting requirements. Contact messages are kept for 12 months so a follow-up can be answered with the history in front of us, then deleted. Browsing data is kept in aggregate form only.

6. Security

The site is served over SSL, so everything you type is encrypted between your browser and our server. Payment is handled entirely on PayPal's secure pages. Access to order records is limited to the people who pack orders and answer email.

7. Your Rights

You can ask us at any time to show you the personal information we hold about you, correct it, delete it where we are not legally required to keep it, or stop using it for anything beyond fulfilling an order already placed. Email [email protected] and we respond within 10 business days.

8. Marketing Communications

We only send marketing email to people who have opted in, and every such email carries an unsubscribe link that works with one click. Order and shipping emails are not marketing and continue for any order you place.

9. Children

The site is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has given us personal information, email us and we delete it.

10. Third-Party Links

Links to carriers, PayPal or any other outside site lead to pages with their own privacy policies, which we encourage you to read.

11. Changes to This Policy

Updates are posted on this page with a new date at the top. If a change affects how we use information you have already given us, we email you about it first.

12. Privacy Questions

To exercise any of the rights above, or to ask how a piece of information is used, write to us at the address below.

Berkshirelegwear

Address: 1284 Litchfield Rd, Watertown, CT 06795, United States

Website: https://berkshirelegwear.com

Email: [email protected]

Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST

Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.

Thank you for shopping with us, and for wearing a good pair of pants far more days than anyone will ever notice.

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